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Questions and Answers

  1. What period of time are bookings accepted for?

    I take bookings for 1 day upwards
  2. What happens when I book you for the first time?

    I will arrange to meet you and your cat/s at a mutually convenient time. Here we will discuss your cat/s likes and dislikes, habits, routines, personality, special diet, etc. If you have an alarm system, I have to be familiarised with it, and given a spare set of house keys. At this time a deposit of 25% of the total fee needs to be paid to secure the booking.
  3. What about future bookings

    For future bookings, due to me keeping all necessary information on file, no consultation visit is needed.
  4. What do I have to supply?

    You must supply plenty of litter, cat food, and treats and leave in plain view. I will take away all cat related rubbish in bags I supply.
  5. What happens about our house keys whilst in your care?

    Your keys will be locked away, and will only have a reference number on, not your address or name. Your keys will be returned to you once you have arrived home. I will pop round and give them to you personally.
  6. How can you reassure me you will not abuse our trust in you, regarding our cat/s and property?

    I am CRB checked to prove I have no criminal record. I also have Public Liability Insurance. My passion is for cat/s, you will see this in my forum and the way I am with my own cats.
  7. How secure will our house be?

    Your house will stay as secure as you leave it. I can alternate switching lights on and off, open and close curtains and I even drive an unmarked car so not to advertise that you are away from the property.
  8. What areas do you cover?

    Rugeley and surrounding areas including most of Staffordshire.
  9. What if we are going to be delayed getting home?

    Take my phone numbers with you, and call me as soon as you are aware. I will visit your home again as before. Payment for this visit will be collected when I return your house keys. I do request a phone call to me on your return to let me know that your cat is back in your care and to arrange the return of your keys.
  10. Should I leave my cat flap open?

    This is a difficult question. Cats ideally should be locked inside during the night, for their safety. Cats Protection actually recommends this. Some owners are happy for their cat/s to be locked inside at all times while they are away. If you wish your cat to have outside access, I can’t guarantee their safety, or keep an eye on them as they may well be outside when I visit. If you wish the cat flap locked at night and reopened in the morning, this will of course require 2 visits. This is something we will discuss on our initial meeting.
  11. Do you care for any other animals?

    Although primarily a cat sitter, I will consider most requests. Please email me with your request and I will get back to you.

My Cats

Joey

Sooty

Jack

Harry

Murphy

  tracey@katmaid.co.uk